Support
Frequently Asked Questions
Everything you need to know about orders, shipping, and support.
Do you provide international delivery?
Yes. We partner with premium logistics providers to ship globally with tracking and insured delivery options.
How do I track my order?
You will receive an order confirmation email with tracking details within 24 hours of dispatch.
How do I return an item?
Returns are accepted within 14 days of delivery. Contact our team to receive a prepaid return label.
How can I contact your couriers?
We manage courier communications on your behalf. Email support and we will provide real-time updates.
What is your returns policy?
Items must be unworn and in original packaging. Limited drops are final sale unless damaged on arrival.
What are your delivery options?
Standard, express, and VIP timed delivery are available in select regions based on availability.